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Terms of Use

Welcome to horizonmug.com. By accessing, browsing, or using this website, you agree to the following terms and services. If you do not agree to these terms, please stop using this website.

  1. Website Use

You may use horizonmug.com in compliance with applicable laws and these terms.

You may not use this website for illegal activities, interfere with the normal operation of the website, attempt unauthorized access to the website system, or use this website in any way that may harm the normal use of other users.

  1. Product Information

We will strive to ensure the accuracy of product names, images, sizes, materials, prices, and other information displayed on horizonmug.com.

Due to factors such as display devices, shooting environments, and actual production batches, the color or appearance of products may differ within a reasonable range from the images on the website.

  1. Orders and One-Time Purchases

Products on the website are purchased on a one-time purchase basis.

Once a customer submits an order and completes payment, the corresponding product is considered purchased. Unless otherwise expressly stated on the product page or order page, we will not automatically renew or charge customers recurring fees.

After order submission, we will process it based on inventory and order information. If an order cannot be completed due to inventory issues, pricing errors, system problems, or other reasonable reasons, we may contact the customer and cancel the order, while processing any payments already made in accordance with applicable rules.

  1. Price and Payment

The price of goods on the website is subject to the amount displayed on the order checkout page.

Customers should complete payment using the payment methods provided on the website when submitting their order. We reserve the right to correct obvious price or information errors before order confirmation.

  1. Intellectual Property

The intellectual property rights of the text, images, page content, trademarks, graphics, website layout, and other related content on horizonmug.com belong to horizonmug.com or the relevant rights holders.

No individual or organization may copy, modify, distribute, sell, or otherwise use the related content without prior written permission.

  1. Limitation of Liability

To the maximum extent permitted by applicable law, we shall not be liable for website interruptions, network failures, third-party service problems, shipping delays, or other indirect losses exceeding the scope of the law due to circumstances beyond our reasonable control.

These Terms and Conditions do not restrict consumer rights or responsibilities that are expressly prohibited by law.

  1. Dispute Resolution

If any dispute arises between you and us relating to website use, orders, or services, both parties should first attempt to resolve it through amicable communication.

If the dispute cannot be resolved through negotiation, it may be handled in accordance with applicable law by a competent court or other legal dispute resolution body.

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Or come visit us at:

301 Howard St. #600
San Francisco, CA 94105